ORDERS & RETURNS
If your query is regarding returns or orders the best way to contact us is to login and send us a message directly from your jones + jones account.
CLICK HERE to login to your account
firstname.lastname@example.org. Lines are open Monday - Friday 12pm - 4pm
IMPORTANT INFO FOR RETURNS
For return queries you must state your return number and tracking number as we cannot process these queries without that essential information.
CLICK HERE for more info on our returns policy.
FOR PRESS ENQUIRES
Contact Rachel at The One PR here: email@example.com
For all non-customer service related enquiries, such as bloggers, stylist, and press queries please complete the form below and we will aim to get back to you within 48 hours.
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