Contact Us

Orders & Returns

If your query is regarding returns or orders the best way to contact us is to login and send us a message directly from your jones + jones account.

Important Info For Returns

For return queries you must state your return number and tracking number as we cannot process these queries without that essential information.

CLICK HERE for more info on our returns policy.

For enquiries including retuns please email us on[email protected].

For general enquiries, including orders, delivery times, stock enquiries, etc please email us on [email protected]

For Press Enquiries

Contact marketing manager Teresa¬†: [email protected]

For all non-customer service related enquiries, such as bloggers, stylist, and press queries please complete the form below and we will aimto get back to you within 48 hours.

Thank you

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